Shipping policy

Shipping Policy

Last Updated: 02

/06/2026

Thank you for shopping with Tendskart. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and ship orders.

1. Order Processing Time

All orders are processed within 2 hours after payment confirmation.

Orders are typically processed during regular business days, excluding:

  • Weekends

  • Public holidays

  • Company-observed holidays

Please note that processing time is separate from shipping and delivery time.

In periods of high demand, sales events, or holidays, processing times may be slightly longer.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping

  • Priority Shipping (if available)

Shipping options available for your order will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

Domestic Shipping (Within India)

  • Standard Shipping: [8-10 BUSINESS DAYS]

  • Express Shipping: [5-6 BUSINESS DAYS]

Remote or Rural Areas

Deliveries to certain locations may require additional transit time.

International Shipping (If Applicable)

  • International Delivery: [10-15 BUSINESS DAYS]

Please note that delivery estimates are not guaranteed and may vary depending on location, courier operations, customs procedures, and other factors.

4. Shipping Costs

Shipping charges are calculated based on factors such as:

  • Delivery location

  • Package size and weight

  • Shipping method selected

Shipping Fee

[SHIPPING COST]

Any applicable shipping charges will be displayed during checkout before payment is completed.

We may occasionally offer:

  • Free shipping promotions

  • Discounted shipping offers

  • Special delivery incentives

These promotions may be subject to specific terms and conditions.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or message containing:

  • Tracking number

  • Courier partner details

  • Tracking link (where available)

Tracking information may take up to [24-48 HOURS] to become active after shipment.

Customers can use the tracking details provided to monitor the progress of their delivery.

6. Delivery Delays

While we strive to meet estimated delivery timelines, delays may occasionally occur due to:

  • Weather conditions

  • Transportation disruptions

  • Public holidays

  • Customs clearance procedures

  • High shipping volumes

  • Incorrect shipping information

  • Events beyond our reasonable control

We appreciate your patience in such situations and will make reasonable efforts to keep you informed.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If incorrect or incomplete shipping information is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply.

  • Orders returned to us due to incorrect information may require repayment of shipping costs before reshipment.

Please review your shipping information carefully before placing an order.

8. Lost, Missing, or Stolen Packages

If your package appears lost or has not arrived within the expected timeframe:

  1. Check the tracking information.

  2. Contact the shipping carrier.

  3. Contact our support team for assistance.

While we will do our best to help resolve delivery issues, we cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier unless otherwise required by applicable law.

9. Damaged Deliveries

If your order arrives damaged:

  • Contact us within [X HOURS] of receiving the package.

  • Provide your order number.

  • Include clear photos of the product and packaging.

We will review the issue and determine an appropriate resolution, which may include:

  • Replacement

  • Exchange

  • Refund

in accordance with our Return & Refund Policy.

10. International Shipping (If Applicable)

We may offer international shipping to selected countries.

Customers are responsible for:

  • Customs duties

  • Import taxes

  • VAT or GST imposed by their country

  • Other governmental fees

These charges are not included in product prices or shipping charges unless specifically stated.

Customs processing times may affect delivery schedules.

11. Order Status and Support

If you have questions about your shipment or delivery status, please contact us:

Store Name: Tendskart

Email: Pathka4@gmail.com

Phone: 8210337764

Business Address: [BUSINESS ADDRESS]

Our support team will be happy to assist you.

By placing an order with [STORE NAME], you acknowledge and agree to the terms outlined in this Shipping Policy.